# General

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<summary>What is Fieldata?</summary>

Fieldata is a comprehensive data collection platform that allows users to design surveys, collect data through mobile or web-based forms, and visualize results in real time. It is used for various applications, including market research, monitoring & evaluation, humanitarian aid, and more.

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<summary>What type of data collection does Fieldata support?</summary>

Fieldata supports multiple types of data collection methods, including online surveys, offline mobile data collection (CAPI), telephone interviews (CATI), and custom web forms.

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<summary>Can Fieldata work offline?</summary>

Yes, Fieldata’s mobile app allows for offline data collection, enabling field agents to gather data even in areas with no internet access. The data is synced once the device is connected online.

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<summary>How secure is the data collected on Fieldata?</summary>

Fieldata implements robust security measures, including data encryption (both in transit and at rest), role-based access control (RBAC), secure hosting, unique user authentication, and regular backups to ensure the safety and integrity of your data.

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<summary>Can I create custom surveys with Fieldata?</summary>

Yes, Fieldata allows for extensive customization. You can create your own forms using various question types, apply logic and conditions, and customize reports and dashboards according to your needs.

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<summary>Does Fieldata support multiple languages?</summary>

Yes, Fieldata supports multi-language surveys, enabling you to reach a diverse audience by allowing respondents to complete surveys in their preferred language.

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<summary>How can I visualize the data collected using Fieldata?</summary>

Fieldata offers powerful data visualization features, including customizable charts, graphs, and dashboards that allow you to analyze and report insights from your collected data in real time.

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<summary>Is it possible to integrate Fieldata with third-party systems?</summary>

Yes, Fieldata offers API and third-party integrations for additional functionalities such as cloud calling, data management, and more, based on the client’s requirements.

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<summary>How do I ensure data quality during surveys?</summary>

Fieldata provides several features to ensure data quality, such as GPS tracking for location-based validation, time stamps, automatic data validation rules, and quality control checks with separate questionnaires for reviewing responses.

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<summary>What industries can benefit from using Fieldata?</summary>

Fieldata is versatile and can be used across a wide range of industries, including market research, NGOs, humanitarian aid, monitoring & evaluation, supply chain management, survey agencies, and more.

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<summary>How do I get started with Fieldata?</summary>

Getting started with Fieldata is easy. You can sign up on the platform, create your first survey using web forms or ODK templates, deploy the survey to your field agents, and start collecting and analyzing data in real time.

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<summary>Does Fieldata offer customer support?</summary>

Yes, Fieldata offers dedicated customer support to help you with any queries or issues you might face while using the platform. You can reach out to our support team through email or the support portal.

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<summary>Who is Triline Infotech Pvt. Ltd.?</summary>

**Triline Infotech Pvt. Ltd.** is a technology-driven company specializing in the development and customization of advanced software solutions. With a strong focus on Content Management Systems (CMS), Triline Infotech provides top-tier software development, data collection platforms, and customized solutions for a variety of industries. The company prides itself on its team of skilled developers, offering highly customizable solutions that cater to the unique needs of businesses, organizations, and research agencies.

Triline Infotech is the creator of **Fieldata**, a robust data collection and visualization platform that supports web and mobile-based surveys, market research, monitoring & evaluation (M\&E), and more. Their expertise in crafting tailor-made solutions for clients spans across different sectors, ensuring security, scalability, and user-friendly interfaces.

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<summary>What formats can I export my data in?</summary>

Fieldata allows you to export data in multiple formats, including CSV, Excel, SPSS, and KML (for geospatial data). You can also choose to export data with or without labels, based on your preferences.

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<summary>Can I track the progress of my surveys in real-time?</summary>

Yes, Fieldata provides real-time monitoring of your surveys. You can track the number of completed surveys, responses, and other key metrics through dynamic dashboards and reports.

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